Privat policy
The responsible authority according to the Data Protection Act is:
Alpenhotel Fischer
Inge Wenig
Königsseer Straße 51
D-83471 Berchtesgaden
Tel. +49 (0)8652 – 9550
Fax +49 (0)8652 – 955255
E-Mail info@alpenhotel-fischer.de
Internet www.alpenhotel-fischer.de
Acquisition of general information
When you visit our website, general information will be collected automatically. This information (server log files) includes the type of web browser, the operating system used, the domain name of your service provider and similar data. This only concerns information which does not allow any conclusions to be made about your person. This information is necessary for technical reasons, to correctly send you the requested information from websites and is inevitable when using the Internet. Anonymous information of this kind is evaluated for statistical purposes by us, to further optimize our Internet offerings and the technology behind it.
Cookies
Like many websites, we also use so-called “cookies”. Cookies are small text files which are transferred to the hard disk of your computer via your web browser. As a result, we automatically gather certain information, such as e.g. the IP address, browser used, operating system of your computer and connection to the Internet. Cookies cannot be used to run programs or deliver viruses to your computer. The information contained in the cookies facilitates your navigation and enables the correct presentation of our web pages. In no case shall the data collected be transmitted to third parties, nor will a link be established with personal information without your consent. You can certainly also use our website without cookies. Internet browsers are commonly set to accept cookies by default. You can deactivate the use of cookies in the settings of your browser at any time. Please use the help functions of your Internet browser to learn how to change these settings. Please be aware that disabling the use of cookies may mean that certain functions on our website will no longer work.
Registering with our website
Personal data will be collected during registration for the use of personalized services such as your name, address, contact and communication details – e.g. your telephone number and e-mail address. Once registered, you are free to access the content and services reserved for registered users. Registered users have the option to change or delete data provided during registration when necessary. Moreover, we shall be happy to provide you at any time with information on all data related to your person stored by us. We shall also be happy to change or delete such data upon your request in as far as we are not bound by law to store such data. In the event of such request, please use our contact information specified at the bottom of this privacy policy.
Provision of chargeable services
The provision of chargeable services requires additional data, such as, e.g., payment details.
SSL encryption
In order to guarantee the security of your data during its transmission, state-of the-art encryption methods using HTTPS are employed (e.g. SSL).
Comment function
If users leave comments in a blog, the time of creation and the relevant username previously chosen by the site visitor are stored in addition to such information as well. This is for our security, as we may be prosecuted for illegal content on our website even if created by users.
Newsletter
If you subscribe to our newsletter, the data provided by you will be used for this purpose only. Subscribers may be informed about circumstances relevant to the service or their registration via e-mail (for example, changes to the newsletter offer or technical conditions). A valid e-mail address is required for an effective registration. We rely on the “double-opt-in” method to ensure that a registration is, in fact, carried out by the owner of the e-mail address. We log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the requested reply. Further data will not be collected. Such data will be used solely for the purpose of sending the newsletter and will not be made available to any third parties. Your consent to the storage and use of your personal data for the purposes of sending out newsletters may be revoked at any time. Every newsletter contains an appropriate link to do so. Moreover, you can unsubscribe directly on this website at any time or make a corresponding request via the contact address listed at the bottom of this privacy policy.
Online booking
Use of the online booking tool DIRS21 operated by TourOnline AG
Our website offers an online booking tool (hereinafter “OBT”) which processes enquiries about availability and the online reservation of accommodation and other travel-related services.
The OBT used is the DIRS21 booking engine operated by
TourOnline AG,
Borsigstraße 26,
73249 Wernau, Germany (www.dirs21.de, hereinafter „TOAG“).
TOAG is responsible for the processing of data used in the OBT.
Details of the privacy policy can be viewed in TOAG’s data protection statement for the OBT, which can be found within the OBT itself or alternatively here: https://www.dirs21.de/en/privacy
Contact form
Should you wish to contact us via e-mail or a contact form, we wish to remind you that the data provided by you will be stored to process your query, as well as for potential follow-up questions. Erasure or blocking of data We adhere to the principles of data avoidance and data economy. We store your personal data only for as long as necessary to achieve the purposes stated herein or as required by various retention periods stipulated by law. If the purpose of storage is not applicable, or if a storage period expires, personal data are routinely blocked or erased in accordance with statutory provisions.
Use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter: Google). Google Analytics uses so-called cookies, text files which are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie concerning your use of this website is transferred to and stored on a server operated by Google in the USA. However, due to the activated anonymization on these websites, your IP address will be abbreviated in advance by Google within the member states of the European Union and in other countries that have signed the treaty on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA. On behalf of the website’s operator, Google will use this information to evaluate your use of this website, to produce reports on website activities, and to provide other services related to the use of the website and of the Internet to the website operator. The transferred IP address as part of Google Analytics will not be interlinked with other data held by Google. You can prevent the storing of cookies by adjusting the settings of your browser software accordingly; we would like to point out, however, that in such a case you may not be able to make full use of all the functions our website offers. You can prevent the cookie-generated data relating to your use of this website (incl. your IP address) from being transmitted to and processed by Google by downloading and installing the browser plug-in available from the following link: Browser Add- deactivating Google Analytics. Additionally or alternatively to the browser-Add-on, you are able to prevent tracking via Google Analytics on our websites by clicking on this link. An opt-out cookie will be installed on your device. As long as this cookie is present in your browser, recording by means of Google Analytics will be prevented on this website and this browser in the future.
Using script libraries (Google Web Fonts)
We use script libraries and font libraries such as Google web fonts on this website in order to correctly and graphically pleasingly display our content across each browser (https://fonts.google.com/). Google web fonts are transferred into your browser’s cache to avoid multiple loading. If the browser does not support the Google web fonts or prevents access, contents are displayed in a standard font. If script libraries or font libraries are called upon, a connection to the operator of the library is triggered automatically. It is theoretically possible – although currently unclear whether and for what purposes – that operators of the corresponding libraries collect data. The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/
Use of Google Maps
This website uses Google Maps API to visually present geographical information. During this process, Google will also collect, process and use data from visitors of the website. For more information about the collection and processing of your data by Google, please refer to Google’s privacy policy. You can also change your settings in the data privacy center so that you can manage and protect your data. Detailed instructions on how to manage personal data in regard to Google products can be found here.
Embedded YouTube videos
On some of our websites, YouTube videos are offered. The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to the servers of YouTube is made. This way YouTube is informed which pages you visit. If you are logged in on YouTube, YouTube recognizes your personal surfing behavior. This can be prevented by previously logging out of your YouTube account. If a YouTube video is started, the provider uses cookies that collect information on user behavior. If the storing of cookies by the Google ad program is prevented, you can expect that no such cookies will be active while watching YouTube videos. However, YouTube stores non-personal data also in other cookies. If you want to prevent this, you need to block the storing of cookies in your browser. Further information about YouTube’s data protection provisions may be obtained under: https://www.google.de/intl/de/policies/privacy/
Social plugins
Our websites use social plugins from all the operators listed below. Plugins can be identified by the corresponding logo. These plugins may send information, including person-related data, to the operator and be possibly used by them. We prohibit the unwitting and unintentional collection and transfer of data to the operator via a 2-click-solution. In order to activate a specific social plugin, it has to be activated with a click on the corresponding button. The plugin starts to collect and transfer data to the operator only if activated. We ourselves do not collect personal data via social plugins and their use. We have no influence on the kind of data an activated plugin collects and how they are used by the operator. According to the available information, however, it can be assumed that at the very least the IP address and device-related information are collected and used. There is also a possibility that the operators try to store cookies on the computer used. Please refer to the data protection notices of the respective operators to find out which specific data are collected and used. Please note: If you are logged on to Facebook, Facebook can identify you as the visitor of a specific website. We use social media buttons of the following companies on our website: Facebook Inc. (1601 S. California Ave – Palo Alto – CA 94304 – USA) Twitter Inc. (795 Folsom St. – Suite 600 – San Francisco – CA 94107 – USA) Google Plus/Google Inc. (1600 Amphitheatre Parkway – Mountain View – CA 94043 – USA) Whatsapp Pinterest XING AG (Gänsemarkt 43 – 20354 Hamburg – Germany) LinkedIn Corporation (2029 Stierlin Court – Mountain View – CA 94043 – USA) Reddit Stumbleupon Flattr
Google AdWords
Our website uses Google Conversion Tracking. If you are routed to our website via an advertisement placed by Google, Google AdWords will install a cookie on your computer. The cookie for conversion tracking is installed when a user clicks on an advertisement placed by Google. These cookies expire after 30 days and do not allow you to be personally identified. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can detect that the user has clicked on the advertisement and has been redirected to this site. Every Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have decided to use conversion tracking. Customers are informed of the total number of users who have clicked on their advertisement and have been redirected to a site that carries a conversion tracking tag. However, they do not obtain any information that allows them to identify users personally. If you do not wish to take part in tracking, you can decline the installation of the necessary cookie – either by a setting in your browser, which deactivates the automatic installation of cookies, or by setting your browser so that cookies from the domain “googleleadservices.com” are blocked. Please note that if you delete cookies using the opt-out function, you will not be able to maintain records of your measurement data. If you delete all cookies in your browser, you must reinstall the relevant opt-out cookie.
Use of Google Remarketing
This website uses the function Google Remarketing from Google Inc. This function is used to show website visitors advertisements tailored to suit their interests within the Google advertising network. Google Remarketing stores a so-called “cookie” to recognize visitors as soon as they access websites within Google’s advertising network. In this way, such advertisements can be presented within the Google advertising network as related to content previously accessed by the visitor on Google advertising network websites also using the Remarketing function from Google. In doing so, Google by its own account does not collect any personal data. If you do not want the function Remarketing from Google, you can deactivate it by changing the appropriate settings under http://www.google.com/settings/ads. Alternatively you can deactivate the use of advertising network initiative cookies for advertisements relating to subject matter by accessing the web address http://www.networkadvertising.org/managing/opt_out.asp and implementing the information given there. Rights of access, rectification, blocking, deletion and opposition You have the right of access to your personal data stored by us at any time. Likewise, you have the right to rectify, block or, apart from the mandatory data storage for business transactions, delete your personal data. Please contact your data protection officer. The contact information can be found at the bottom. In order to consider a blocking of data at any time, this data must be kept for control purposes in a locked file. You can also request deletion of data if there is no legal archiving obligation. If such an obligation exists, we will block your data on request. You can make, with future effect, changes to or revoke your consent by notifying us accordingly.
Regular Guest Club (Guest Club)
This website uses KunLeiSys Guest Club software (Regular Guest section). The provider is GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys Guest Club software is a service for organising and administering the Guest Club, offers, loyalty points, e-mails about events and the distribution of newsletters. You can register to become a member of the Guest Club on our website. All the personal information you provide shall only be used for the purpose of the respective offer or service. The mandatory information requested for registration must be provided in full. If it is not, your registration will be declined. The personal data you provide on registration shall only be used as specified in your consent (Art. 6 Para. 1(a) GDPR). You are able to withdraw your consent free of charge at any time. This can be done via the unsubscribe link in the e-mail or the unsubscribe option in the Guest Club. We shall store the information you have provided for the purpose of the Guest Club until such time as you unsubscribe and, as soon as you have unsubscribed and your Guest Club account has been deleted, your details shall be deleted from our servers and the servers of GASTROpoint GmbH. We shall inform you of any important changes relating to the scope of the services we offer or that are necessary for technical reasons via the e-mail address you provided on registration or saved in your profile. This does not affect statutory retention periods. We have signed a contract data processing agreement with GASTROpoint GmbH and shall fully comply with the strict requirements imposed by the data protection authorities in our operation of KunLeiSys Guest Club software. Please complete the mandatory fields on the registration screen, as otherwise your registration cannot be processed.
Changes to our Privacy Policy
We reserve the right to occasionally adjust this privacy policy to always be in line with current legal requirements or to implement changes to our services in the privacy policy, e.g. introduce new services. Such new policy will apply to your return visit. Questions to the Data Protection Officer
If you have any questions about privacy, please send us an email
